Customer care
Let’s find
the answer.
Questions about a product, an order or working together? Choose the details below that best match your enquiry.
A little detail helps.
For an existing order, include your order number and delivery country. For a product question, include the product name and what you would like to know.
For partnerships or editorial enquiries, tell us about your brand, publication or project.
Get in touch
Customer care
Please use the contact details provided with your order confirmation. Our contact directory is being updated.
View your account →Before you get in touch.
A few useful places to start.
Your order.
Sign in to your account to view your order details. Check the confirmation email for the information supplied with your purchase.
Your delivery.
Availability and shipping options depend on the destination and the items in your bag. Review the available options at checkout.
Your product.
Read its ingredients, preparation and storage information. If a detail is missing, ask before ordering.